Refund policy

Last updated: 1 August 2026

We want you to feel safe trying us. This document explains when a refund applies, how to request one and how long it takes

1.Cancellation before launch
A campaign that has not gone live can be cancelled with one click from the dashboard. The full amount returns to your wallet immediately, and on request to the original payment method within 14 business days
2.Rejected campaign
If the campaign is rejected by us or by Google because of content policy, the full amount returns to your wallet automatically. You can request a refund to the original payment method
3.Unused budget
If the campaign ended without spending the full media budget, the remainder returns to your wallet within 7 days of the campaign ending and can be used for the next campaign
4.Stopping mid campaign
You can pause an active campaign at any time. The amount already invested in ads is not refundable, and the remainder returns to your wallet
5.What is not refunded
Budget already spent on ads that were shown, and bonuses granted through coupon codes. A result below the estimated range is not grounds for a refund, since the estimate is not a guarantee
6.How to request a refund
Open a ticket inside the app or write to us through the contact page. We confirm the request within 3 business days and the refund to your card appears within 14 business days depending on the payment provider

1.Cancellation before launch